Knowledgebase
How to Delete an FTP User account from cPanel? Print this Article
Overview:
You can use this interface to create and manage your website’s File Transfer Protocol (FTP) accounts. FTP allows you to manage your website’s files.
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You can only access this interface if your hosting provider has enabled FTP services on your server.
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To determine which FTP server daemon that your server uses, contact your hosting provider. cPanel & WHM supports the ProFTPD and Pure-FTPd FTP server daemons.
- On servers that use Pure-FTPd, the system will only return the first 2,000 files in each folder. Your hosting provider can adjust this number.
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If the account uses a dedicated IP address, you can use your cPanel account’s username and password to log in to FTP. Otherwise, you must use the full FTP account username (account, at-symbol, and domain name) and password to log in to FTP.
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You can use your cPanel account’s username and password to log in to FTP.
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SSH File Transfer Protocol (SFTP) allows you to transfer files over a secure connection. For more information about SFTP, read our How To Configure Your SFTP Client documentation.
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To view past FTP connections to your site, navigate to the Raw Access interface (cPanel >> Home >> Metrics >> Raw Access).
Delete
To remove an FTP account, perform the following steps:
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Click Delete for the FTP account that you wish to remove.
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Click the desired deletion option:
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Delete Account — Remove the FTP account only. This will not remove the files that the FTP account’s home directory contains.
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Delete Account and Files — Remove the FTP account and all of the files that the FTP account’s home directory contains.
Warning:Only use this option with extreme caution. If the FTP account that you delete can access thepublic_html
directory, this option automatically removes thepublic_html
directory and all of its contents, which will break your website. -
Cancel — Do not delete the account.
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