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How to Delete an FTP User account from cPanel?  Print this Article

Overview:

You can use this interface to create and manage your website’s File Transfer Protocol (FTP) accounts. FTP allows you to manage your website’s files.

Note:
  • You can only access this interface if your hosting provider has enabled FTP services on your server.

  • To determine which FTP server daemon that your server uses, contact your hosting provider. cPanel & WHM supports the ProFTPD and Pure-FTPd FTP server daemons.

    • On servers that use Pure-FTPd, the system will only return the first 2,000 files in each folder. Your hosting provider can adjust this number.
  • If the account uses a dedicated IP address, you can use your cPanel account’s username and password to log in to FTP. Otherwise, you must use the full FTP account username (account, at-symbol, and domain name) and password to log in to FTP.

  • You can use your cPanel account’s username and password to log in to FTP.

  • SSH File Transfer Protocol (SFTP) allows you to transfer files over a secure connection. For more information about SFTP, read our How To Configure Your SFTP Client documentation.

  • To view past FTP connections to your site, navigate to the Raw Access interface (cPanel >> Home >> Metrics >> Raw Access).

Delete

To remove an FTP account, perform the following steps:

  1. Click Delete for the FTP account that you wish to remove.

  2. Click the desired deletion option:

    • Delete Account — Remove the FTP account only. This will not remove the files that the FTP account’s home directory contains.

    • Delete Account and Files — Remove the FTP account and all of the files that the FTP account’s home directory contains.

      Warning:
      Only use this option with extreme caution. If the FTP account that you delete can access the public_html directory, this option automatically removes the public_html directory and all of its contents, which will break your website.

       

    • Cancel — Do not delete the account.

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