Knowledgebase

Overview:

The Support Center interface contains several links that allow you to access cPanel & WHM support features.

Resources

You can click on the following resources to help you administer your system and resolve issues:

• Support Forums — The cPanel Support Forums.
  Note:

  You must register with the cPanel Support Forums and log in to post content in the cPanel Support Forums.

• WHM Documentation — Documentation for the WHM interface.
• cPanel Documentation — Documentation for the cPanel interface.
• cPanel Release Notifications — Add your name to the cPanel, L.L.C. mailing lists.
• cPanel News — Review the latest information about cPanel, L.L.C.
• cPanel University — The cPanel University website.

Contact cPanel

Use the following links to contact cPanel, L.L.C. to help you resolve issues:

• Submit a Support Request — Click to open WHM’s Create Support Ticket interface (WHM >> Home >> Support >> Create Support Ticket). This interface allows you to create a new cPanel support request.
  Note:

  For more information about how to log in to the cPanel Customer Portal and update your support requests, read our Contact cPanel documentation.

• Grant cPanel Support Access — Click to open WHM’s Grant cPanel Support Access interface (WHM >> Home >> Support >> Grant cPanel Support Access). This interface allows you to configure access to your server for an open cPanel support request.