Knowledgebase

Overview:

This interface allows you to filter the email for each email account in your domain.

An email filter allows you to set a rule for incoming messages (for example, a message from desired sender). If a message matches that rule, then the system can automatically perform an action on that message (for example, deleting the message).

Create a filter

To create a new filter, perform the following steps:

1. In the Filters by Users table, click Manage Filters for the appropriate email account.

   Note:

   If you access this interface from cPanel’s Webmail interface, proceed to step 2.

    

2. Click Create a New Filter.

3. Enter a name for the filter in the Filter Name text box.

4. Configure your filter’s rules and actions.

   Note:

   For detailed information on how to configure your filter, read our How to Configure Email Filters article.

    

5. Click Create.

Current Filters

To list an email account’s filters, click Manage Filters in the row of the appropriate email account. The Current Filters table lists all of the filters for the selected email account.

Edit a filter

To edit an existing filter, perform the following steps:

1. Click Edit next to the appropriate filter name.

2. Make the desired changes to the filter.

3. Click Save.

Delete a filter

To delete a filter, perform the following steps:

1. Click Delete for the appropriate filter name.

2. Click Delete Filter.

Test a filter

To test a filter, perform the following steps:

1. In the Filters by Users table, click Manage Filters next to the desired email account.

2. Enter a test email message in the Filter Test text box.

   Note:

   Include the characters or words you configured for your filter.

    

3. Click Test Filter.